Provisioning errors

The following section details errors used in SMS Scheduled Provisioning configuration by the Numbers API in alphabetical order.

Provisioning error	Description	Action
`10DLC_LIMIT_EXCEEDED`	Too many numbers have been added to this campaign. Most campaigns can only support 50 numbers. Sole Proprietor campaigns can only support one number.	Create a new campaign or contact your account manager to convert this campaign to a number pool campaign.
`CAMPAIGN_EXPIRED`	Campaign has expired in TCR.	Select another campaign.
`CAMPAIGN_MNO_REJECTED`	Campaign has been rejected by one or more MNOs.	Select another campaign.
`CAMPAIGN_MNO_REVIEW`	Campaign is being reviewed by one or more MNOs. Campaign must be approved by all MNOs before provisioning can continue.	Try again later.
`CAMPAIGN_MNO_SUSPENDED`	Campaign has been suspended by one or more MNOs.	Select another campaign.
`CAMPAIGN_NOT_AVAILABLE`	Campaign not available from TCR.	Check the Campaign ID provided and ensure Sinch has been selected as the Direct Connection Aggregator (DCA).
`CAMPAIGN_PENDING_ACCEPTANCE`	Sinch has not yet accepted this campaign.	Contact the Service Implementation team for assistance.
`CAMPAIGN_PROVISIONING_FAILED`	This campaign could not be provisioned.	Verify that the campaign is correct or contact your account manager for assistance.
`INSUFFICIENT_BALANCE`	There is insufficient balance in the prepaid account to cover for campaign setup fee.	Provide payment on the Sinch Customer Dashboard and try again after balance has been updated.
`INTERNAL_ERROR`	Internal error.	Copy the error send it toSinch support.
`INVALID_NNID`	Invalid NNID provided in the number provision request. The NNID provided should belong to the customer account.	Contact your account manager for assistance.
`MNO_SHARING_ERROR`	Campaign has not been shared with MNO.Sinch has retried this provisioning multiple times, but we will need to follow up with the carrier.	Verify that all MNOs are selected for the campaign. If so, contact your account manager or create new campaign.
`MOCK_CAMPAIGN_NOT_ALLOWED`	Number cannot be added to a mock campaign.	Select another campaign.
`NUMBER_PROVISIONING_FAILED`	This number could not be provisioned to the campaign.	Select a new number or contact Sinch support for assistance.
`PARTNER_SERVICE_UNAVAILABLE`	One of Sinch's partners is temporarily unavailable and we are unable to complete the registration at this time.	Try again later.
`SMS_PROVISIONING_FAILED`	The number could not be added to the specified SMS Service plan.	Select a different service plan or contact your account manager for assistance.
`TFN_NOT_ALLOWED`	Toll free numbers cannot be provisioned as 10DLC numbers.	Select a valid 10DLC number. Search for a Sinch virtual 10DLC number on the Customer Dashboard or through the Numbers API.

Additional resources

Check out the SMS REST API reference .